Support

AgeMyEars — published by Tofesoft · We read every message.

Email: tofesoftware@gmail.com
Telling us your device model, iOS version and app language helps us answer faster.

How do I get the most reliable result?

Wear headphones — wired, Bluetooth or AirPods all work.
Move to a quiet room. The preparation screen can measure the room noise for you.
Do not change the volume during the test. The app sets it automatically when the test starts; changing it stops the test so that results stay comparable.
Tap only when you hear a tone. Tapping during silence voids the test, and a voided test does not use up a free test.

Is this a medical test?

No. AgeMyEars is for entertainment. It estimates a playful "ear age" from high-frequency tones and does not diagnose anything. If you have concerns about your hearing, please talk to a qualified professional.

How do I restore a purchase?

Open the app → Settings → Restore Purchases. Use the same Apple Account you bought with.

How do I cancel my subscription?

Subscriptions are managed by Apple: open the app → Settings → Manage Subscription, or on your device open Settings → your name → Subscriptions → AgeMyEars. Cancelling stops the next renewal; access stays active until the current period ends. Refunds are requested from Apple at reportaproblem.apple.com.

How do I delete my data?

Open the app → Settings → Delete Account & Data. This removes your test history and account data from the app and from our servers.

Something is broken

Write to us with what you were doing when it happened. Anonymous crash reports may already have reached us, but your description is what makes the problem fixable.